Home
Bio
The 10 Steps
News & Updates
Articles
Blog
Contact
Search
 


In the 18th annual Sierra-Cedar HR systems survey, business process improvement continues to top the list of the top five HR technology initiatives.

BPI surpasses HR systems strategy, talent management, service delivery, and BI/workforce metrics to earn the top position.

Visit Sierra-Cedar to sign up for a copy of the survey.



Listen to a replay of Susan's conversation with Kevin Eikenberry regarding process improvement.

Go to Audio Track


Look for a new chapter on Business Process Management, a second international case study, and checks for knowledge.



The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business Process Improvement, published by the American Management Association (AMA). In The Workbook, Susan Page offers a streamlined approach to BPI by providing the templates and tools necessary to help you quickly move through the proven 10-step formula leading your business to become more effective, efficient, and adaptable.

Arranged in a results-oriented progression, use The Workbook individually or in a group setting to identify and prioritize the processes that need fixing, eliminate redundancy and bureaucracy, control costs, reduce errors, delight customers, and give your organization an edge on continuous improvement.

Buy Now from Amazon
The Power of Business Process Improvement: The WORKBOOK

 
Top